Privacy Policy

Effective Date: 17 Aug 2025

RDTech Group (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the data we receive from visitors, clients, and business partners during the course of our operations.

1. Information We Collect

• Personal Information: Name, email address, phone number, and other details you provide when contacting us or requesting services.
• Business Information: Company name, project requirements, billing details, and contractual documentation when engaging in business transactions.
• Technical Information: IP address, device type, browser type, geolocation, and site usage analytics collected automatically when using our website.
• Service Information: Records of project proposals, invoices, maintenance requests, and technical support tickets.

2. How We Use Your Information

• To provide and deliver security, ICT, ELV, contracting, and automation services.
• To respond to client inquiries, quotations, and support requests.
• To improve our solutions, infrastructure, and customer experience.
• To send service updates, news, or promotional content (where permitted).
• To comply with legal, regulatory, and contractual obligations.

3. Sharing of Information

We do not sell or rent your personal information. We may share data only in the following cases:

• Service Providers: With trusted vendors, subcontractors, or technology partners who assist in delivering our services under confidentiality agreements.
• Legal Requirements: If required by law, regulation, or court order.
• Business Transactions: In case of mergers, acquisitions, or restructuring, your information may be transferred to the new entity.

4. Data Security

We apply industry-standard security practices, including encryption, access control, and monitoring systems to protect data. However, no electronic system is completely secure, and we cannot guarantee absolute protection.

5. Data Retention

Your information will be stored only as long as necessary to provide services, fulfill contracts, or comply with applicable regulations.

6. Your Rights

• Request access to the information we hold about you.
• Request corrections to inaccurate or incomplete data.
• Request deletion of your information where legally permissible.
• Opt-out of marketing communications at any time.

7. Cookies & Tracking

Our website may use cookies, tracking scripts, and analytics tools to enhance user experience and optimize performance. You can disable cookies via your browser settings.

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices or content.

9. Updates to This Policy

We may revise this Privacy Policy from time to time. Updates will be posted on our website with a new effective date.

10. Contact Us